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Nexo Access

For facilities & case managers

A cleaner handoff from care to transportation.

Build the discharge or recurring-care plan around when the person is ready, how they travel, and what must happen at the destination.

Discharge handoff

Planning record · sample data

  1. Checkpoint 01

    Ready to leave

  2. Checkpoint 02

    Mobility confirmed

  3. Checkpoint 03

    Return plan recorded

Operating view

The important controls stay visible in a clear sequence. Product excerpts are labeled as sample data.

01

Discharge handoff

Make the ride part of the discharge plan.

A clear handoff starts with pickup readiness, mobility needs, destination, and the return plan.

  • Record the expected ready-to-leave window and the receiving destination.
  • Keep recurring-care destinations available without assuming yesterday’s mobility needs.
  • Review the outbound and return arrangements as separate planned trips.
Book a rideSample data
J. SampleWheelchair
Home, Silver Spring, MD
Riverside Dialysis Center
Home, Silver Spring, MD
Outbound + return · will-callDoor-to-door
02

Care needs

Needs read fresh, never assumed.

The ride matches the person, not last month’s trip.

  • Member mobility and care needs are read fresh at every booking.
  • The service level is matched to what the trip actually needs.
  • Nothing is carried over from last time by default.
03

Assist

Extra help when it’s needed.

Bariatric & two-person assist, as an add-on.

  • Bariatric & two-person assist available as an add-on to any service level.
  • Two or more trained attendants when a member’s needs require it.
  • Reinforced equipment, matched to need.

Next step

Review the coordination model with us.

Tell us how your team handles discharge and recurring-care transportation today.

Talk to us